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Information Collection and Use

Coach Direct makes every effort to ensure your privacy and security whilst using our services. Other than for operational reasons, Coach Direct does not share your personal data with 3rd parties. Our Privacy Policy is available on-line.

On-Line Payments

When you book your cruise transport with Coach Direct, you have the option of paying on-line. Our payment pages are hosted by Barclays Bank and secured with SSL encryption. When you pay on-line, you provide your card details directly to the bank. At no time are they known to, or stored by, Coach Direct or it’s systems.

If you prefer to pay by other means this can be arranged, please speak to a member of our customer services team on 0843 0843 003 if you have any queries or worries about on-line payments.

Password Security

When you place your first order with Coach Direct an account will be created for you. The login details for this account will be sent to you along with your order confirmation.

Do not share your login details with anyone. If you lose or forget your password you can request a new one from our login page.

At no time will any member of Coach Direct’s staff ask you for your password. If anyone asks you for your password, do not tell them. If you suspect your account has been compromised, please contact a member of our customer services team on 0843 0843 003.